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The device will auto-reboot and install the selected firmware. Read the guide at the right to learn how.

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Skype for Business Online (Plan 2) isn't a standalone license that can be purchased.ĭevices running enterprise firmware must be converted to multiplatform firmware.

If you have a 3PIP or SIP device, you must have the following: It is not yet available for GCC High and DoD. SIP Gateway is now available for government community cloud (GCC) environment. Teams users must have a phone number with PSTN calling enabled to use SIP Gateway.

Call Queues and voice apps support: Customers can use SIP devices as call queue agents with some restrictions, for instance, SIP Gateway doesn't publish presence for devices hence presence based routing is not supported.

Dialing *31* clears the user-configured presence status, in this case DND. To reset your Teams DND status, dial *31* from the SIP device.

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To set the DND status for your Teams account from your SIP device, dial the feature code *30* on the SIP device. Set DND from SIP devices: You can use your SIP device for setting and fetching your Teams Do Not Disturb (DND) status.An offboarded device can be re-onboarded after a factory reset. Paired (signed-in) devices will be offboarded if not connected for 30 days, and unpaired (signed-out) devices after 14 days. Offboard stale devices: SIP Gateway supports auto offboarding of stale devices provisioned for a tenant.To make local call forwarding work, the admin must set the AllowCallRedirect attribute in Set-CsTeamsCallingPolicy to Enabled. If the device is connected to the SIP Gateway, then the call will be redirected to the target address based on the rule that the device user set. Local call forwarding: A SIP device user can set forwarding rules (always, on timeout, and busy) for the device.SIP Gateway supports both blind and consultative transfers. Call transfers: SIP device users can transfer calls.Guest users from another organization can be added to a Teams meeting by a participant who dials out to a guest user's number to include that guest. Meeting participants can add a SIP device user to the meeting by dialing out to user's phone number or simply adding a participant by clicking on 'Request to Join' will also alert the user's SIP device. Teams meetings: A SIP device user can join a Teams meeting by dialing the meeting access number.Dual-tone multi-frequency: SIP device users can press number keys to provide input during interactive voice response calls.Sign-in and sign-out: SIP devices users can sign in and sign out of Teams on the device.Message waiting indicator: SIP device users can receive notifications that alert them when they have new voicemail messages.Voicemail: SIP device users can listen to electronically stored voice messages that callers leave for them.Hold/Resume and Mute/Unmute: A SIP device user can hold and resume or mute and unmute a call by using the features for those actions on the device.A SIP device user can also conference two calls. Multiple simultaneous calls: A SIP device user in a call can put the call on hold to make or receive other calls.Inbound calls will also be forked to the user's SIP device.

Receive calls: SIP device users can receive a call from the PSTN, from Teams or Skype for Business users who have SIP devices, and from Teams and Skype for Business client applications.SIP device users can only call users who have phone numbers. Make calls: SIP device users can make calls to the Public Switched Telephone Network (PSTN), to other SIP devices, and to Teams and Skype for Business users.Using SIP Gateway, your users can do all of the following: SIP Gateway connects compatible SIP devices to Teams to help your users migrate seamlessly to Teams telephony.

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To find out how to configure your SIP devices for SIP Gateway, see Configure SIP Gateway. Compatible devices can be Skype for Business IP phones with standard SIP firmware, Cisco IP phones with multiplatform SIP firmware, or SIP devices from vendors such as Poly, Yealink, and AudioCodes. Now you can sign-in to Teams with your corporate credentials and make and receive calls with a compatible SIP device. SIP Gateway lets your organization use any compatible SIP device with Microsoft Teams to preserve your investments in SIP devices.