If your proxy server requires a password, you cannot sign in to Lync. Lync does not support proxies that require authentications To enable desktop sharing between a device using a browser and a device using Lync for Mac, make sure the browser is using Lync Web App rather than Communicator Web Access. The Online Meeting option is available when you create new Meeting invites.Ĭannot share desktop with a user using Communicator Web Access To create an online meeting from Outlook, you must open a new Outlook meeting request.Ĭannot find the Online Meeting option in OutlookĪfter you install Lync, restart Outlook.
MICROSOFT LYNC FOR MAC NOT WORKING FOR MAC
You can send files to users within your corporate network only.Ĭannot request control on a desktop that is being shared by a user using Lync for MacĪ device using Lync for Mac 2011 with desktop sharing cannot request control or give control to another device.Ĭannot convert an appointment in Outlook to an online meeting
You need to manually switch the Active User information in the operating system.Ĭannot transfer files to users who are outside the corporate network Kerberos authentication fails when the user who signs in is different from the Kerberos Active userĭuring the sign-in process, Lync always uses the Active User ticket to authenticate and if the credentials do not match, the sign-in fails. If you do not turn off logging, the log files continue to increase in size and can cause performance issues. Turn off logging after troubleshooting is completed. Make sure your computer’s system date is current.Įnabling logging can cause performance issues If you don’t want to see the keychain access dialog, select Always Allow.Ĭannot sign into Lync if the computer’s system date is set to an older date Lync stores user credentials in the keychain. Lync users prompted for Keychain access rights To use AutoUpdate, start Microsoft Lync or another Microsoft Office application, and then click Check for Updates on the Help menu. AutoUpdate is a program that automatically keeps Microsoft software up-to-date.
Lync updates are also available from Microsoft AutoUpdate.
Note: This issue is resolved in the Lync for Mac 2011 14.0.9 update.
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